FREQUENTLY ASKED QUESTIONS

1.     WHAT IS NQUERY’S CORE BUSINESS?

We can help your business with it’s technology needs specifically, Internet services, telephony solutions, network cabling, network management and security, mobility integration and much more.

2.     WHAT PRODUCTS AND SERVICES DOES NQUERY OFFER?

We have the expertise to bring the best of class technology solutions through our relationships and agreements we have with 50 technology partners and solutions providers. Due to technology’s constant change and advancement, our portfolio and offerings are constantly being reviewed to always provide the latest technology solution. We do focus our core offerings on technologies that actually provide an improvement to clients business growth and profit objectives.

3.     WHAT ARE NQUERY’S SERVICE FEES?

nQuery Technology is a fully independent technology company with many years of experience and vast industry relationships. We do not charge a fee for our initial consultation and in many cases our fees are paid by the partners and solutions providers you choose from the recommendations we make.

Depending on our involvement in other areas of your business, there may be network management and special project fees. We do pride ourselves in providing very reasonable rates for our highly skilled team of experts.

We have many cases where we were able to negotiate far more aggressive pricing from vendors that freed up funds to invest in other much needed areas.

4.     WHY SHOULD I USE NQUERY’S SERVICES?

We have the experience and expertise to understand and evaluate your technology needs. Through our long standing relationships with over 50 technology partners and solutions providers, we can determine the best solutions, aggressively negotiate price and manage the entire process through implementation so you can focus on your business.

5.     WHO WILL I CALL FOR SUPPORT?

We recognize that calling into a large help desk may be challenging and time consuming. That’s why our personalized in-house concierge team will take care of any issues that you need support with during our entire business relationship.

6.     DO NQUERY’S SERVICES APPLY TO SMALL OR LARGE BUSINESSES?

At nQuery, we have the depth to help large enterprise firms, but also understand the challenges that small businesses face on a day-to-day basis. Our approach is simple; no customer is too small or too large to benefit from our technology expertise. And as your business growths, it’s critical that your technology solutions keep up with your needs. We have over 20 years of industry experience to design the right combination of voice and data services, IT & Cloud services and well as advising for future technology roadmap planning.

7.     WHAT OTHER SERVICES DOES NQUERY OFFER?

In addition to traditional technologies, we also assist clients in other office productivity project such as migration to paperless environments, imaging and network printers, e-fax conversions and surveillance and security.

8.     I AM NOT SURE IF MY BUSINESS IS A GOOD FIT FOR A COMPANY LIKE NQUERY?

We pride ourselves in learning and helping all businesses regardless of size. We recommend you reaching out to us and let us meet for 60 minutes, we will either be able to help you or we will guide you in a direction of someone who will. This office visit iOS complimentary so you have nothing to lose and all to gain reaching out to us at 305-910-2324.