WHICH OPTION IS RIGHT FOR YOUR BUSINESS?
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CLOUD-BASED VOIP PHONE SYSTEM
CHARACTERISTICS OF CLOUD-BASED BUSINESS PHONE SYSTEMS
Imagine that your business is just starting out. You’ve got a budget that you have to stick to if you want to become profitable, but you also need a way to keep your employees, your suppliers, and your clients connected. You’ve researched some different business phone systems, but many of them are too expensive and require too much maintenance, which has left you scratching your head for a solution.
Enter cloud-based telephony.
Cloud solutions can deliver not only technically, but financially, too. Revenue that you normally spend on hardware and software licensed solutionsshifts to your operating expenditure financial line. Altogether, the reduced costs, rapid deployments, low or no setup costs, vendor guaranteed support, and service level commitments, are several of the reasons an increasing number of firms have switched one or more of their solutions on the cloud.
With hosted telephony, the corporate phone system is in the service provider’s data center rather than in the client’s phone room. Telephone System in the Cloud, a.k.a “Hosted PBX,” is making it less necessary for corporate IT departments to house, manage, and otherwise handle enterprise phone equipment and systems. The main benefit? The service provider owns and operates the equipment and software. The customer—you—simply pays a predictable monthly fee, typically per user or per extension.
Things to consider on a Cloud Phone System:
- Lower initial equipment cost and set-up cost
No maintenance costs of the IP-PBX, but all on-premises and remote phones and network devices are the responsibility of the customer
Staff training is the responsibility of the customer
Low monthly service cost
Easy to add extra lines
Upgrades and new features are included
Extended features, like conferencing, may come with additional costs
PREMISES-BASED PHONE SYSTEM
CHARACTERISTICS OF PREMISES-BASED BUSINESS PHONE SYSTEMS
Now imagine that your business has the capital to invest in a state-of-the-art phone system. You’ve got a dedicated IT department to take care of any problems that arise. Choosing a premises-based system, though more costly up front, can save your business money in the long run.
Premises-based phone systems, also often referred to as PBX systems, are long-held staples of the telecom industry. Though today’s premises-based phone systems are losing ground to cloud-based options, there are still strong arguments for both choices. For many traditional and single site businesses, you could argue that premises-based is the way to go. For companies carving out space in more traditional industries where it is not critical to keep up with technology advances, premises-based business solutions are often the best choice.
Things to consider with a Premises Phone System:
- Higher initial cost and set-up cost
- Potentially higher maintenance costs costs
Lower monthly cost after expenses are covered
Ability to SIP trunk to get lower cost calls
On-premises IP-PBX provider will qualify network
On-premises IP-PBX provider will install and program IP-PBX
On-premises IP-PBX will train staff on feature use and best practices