Today's high tech industry is less concerned with the end product and more concerned about the solution powering the technology. You'll see it in all the popular digital trends of today. For example, it's not the chatbot itself that is transforming the way people interact with businesses online. It's actually the artificial intelligence and [...]
The Internet of Things: How It Could Change Your Business & Life The Internet of Things is a phrase of interest with no small impact on the future success of your business. We currently possess the ability to connect any device to another, whether it be a simple Bluetooth integration or a more complicated communication [...]
The Difference in SD-WAN Solutions Software-defined wide area networking is a necessary service for the modern business. SD-WAN solutions provide enhanced connectivity without the hardware and service costs associated with a traditional wide area network. In a market flooded with options and confused by the presence of both hardware resellers and legitimate service providers, it [...]
Four Reasons Why You Need SD-WAN A private wide area network is essential to any data driven business. A safe, secure connection between employee devices ensures smooth workflow and top level customer interaction. As more and more elements of the office environment become virtually connected, virtualizing the WAN seems like the next logical step. Software [...]
... or Is It? In a world where everyone has a phone in their pocket, the desk phone can seem like an obsolete artifact from another era. Yet as technology progresses, the desk line has actually proved itself to be a staple of any functioning office. With a combination of upgraded features and traditional reliability, [...]
Your call center doesn't have to struggle. Here's how to fix the common issues. Call center work isn't easy. Few people contact a business just to give a compliment; customers usually have a concern or complaint that they need addressed as quickly as possible. In such a fast-paced, high-intensity occupation, it can be difficult to [...]
Telecommunications Solutions: Keeping Your Business Online - All the Time, The Wish: Many business owners who are in the process of developing, expanding, or just starting out, mistakenly conclude that as long as everyone at the office has a desk-phone, they will be able to manage the incoming of client calls without ever missing an [...]
The other day a colleague asked, “What is it exactly that nQuery does?” We weren’t surprised at the question. In specialized industries like telecom, it’s easy for the specifics to get lost amid the jargon. Let us lay it out for you like we did for my colleague: Our Main Goal Is Helping Businesses Get [...]
Businesses have never had such variety of VoIP providers when deciding which VoIP service will give them the best benefits for their needs. But while variety might increase options and give businesses a better chance of getting what they want, it also makes the entire process much more complicated. I can’t tell you how many [...]
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