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18 03, 2019

Four Reasons Why You Need SD-WAN

By |2019-03-18T06:39:17+00:00March 18th, 2019|Business, Internet, Technology, Telecommunications|0 Comments

Four Reasons Why You Need SD-WAN A private wide area network is essential to any data driven business. A safe, secure connection between employee devices ensures smooth workflow and top level customer interaction. As more and more elements of the office environment become virtually connected, virtualizing the WAN seems like the next logical step. Software [...]

27 02, 2019

The Business Desk Phone is DEAD…

By |2019-02-12T18:44:37+00:00February 27th, 2019|Business, Telecommunications|0 Comments

... or Is It? In a world where everyone has a phone in their pocket, the desk phone can seem like an obsolete artifact from another era. Yet as technology progresses, the desk line has actually proved itself to be a staple of any functioning office. With a combination of upgraded features and traditional reliability, [...]

1 02, 2019

The Biggest Issues Call Centers Struggle With & How To Fix Them

By |2019-01-25T20:41:45+00:00February 1st, 2019|Business, Call Center Solutions|0 Comments

Your call center doesn't have to struggle. Here's how to fix the common issues. Call center work isn't easy. Few people contact a business just to give a compliment; customers usually have a concern or complaint that they need addressed as quickly as possible. In such a fast-paced, high-intensity occupation, it can be difficult to [...]

11 01, 2019

nQuery Enhanced. Telecommunications Simplified.

By |2019-01-12T00:18:18+00:00January 11th, 2019|Business, Internet, Technology, Telecom|0 Comments

Telecommunications Solutions: Keeping Your Business Online - All the Time, The Wish: Many business owners who are in the process of developing, expanding, or just starting out, mistakenly conclude that as long as everyone at the office has a desk-phone, they will be able to manage the incoming of client calls without ever missing an [...]

16 08, 2018

3 Ways Satellite Internet Can Make Small Business Owners’ Lives Easier

By |2018-08-20T10:21:32+00:00August 16th, 2018|Business, Internet, Technology|0 Comments

Choosing an internet provider can prove difficult. Have you considered the benefits of satellite internet for your business? The truth is that DSL doesn’t reach a large portion of the country, especially in rural areas. Fiber optic internet, because it is relatively new, is even worse. Even if your business has access to DSL or [...]

9 07, 2018

How to Fix 4 Common Causes of Poor VoIP Call Quality

By |2018-07-09T12:04:08+00:00July 9th, 2018|Business, Internet, Technology, Telecom|0 Comments

For all its advantages, VoIP also has some drawbacks that I would like to discuss. Poor VoIP call quality does happen, but luckily, the most common causes are pretty easy to diagnose and fix. Because they want to keep your business, your VoIP provider should be willing to work with you—as your independent technology solutions [...]

4 06, 2018

Spend Less Time Worrying About Business Technology … Run Your Company

By |2018-06-04T17:05:55+00:00June 4th, 2018|Business, Technology|0 Comments

Andrew Carnegie once said, “No person will make a great business who wants to do it all himself or get all the credit.” I literally couldn’t have said it better myself, which is why I delegated the task to someone with expertise that I don’t have. What about business technology? Are you delegating enough so [...]

30 04, 2018

Cloud-Based Contact Center: How to Maneuver the CCaaS Opportunity

By |2018-04-30T23:02:05+00:00April 30th, 2018|Business, Technology, Telecom|0 Comments

At nQuery Technology Solutions, we like to provide real solutions for real people. And if you’re trying to provide your customers with better support, the real solution you need to hear about is the cloud-based contact center. So, what does a cloud contact center solution offer, and how is it different from a traditional contact [...]

30 04, 2018

4 Myths about Moving to the Cloud

By |2018-04-30T23:02:54+00:00April 30th, 2018|Business, Internet, Technology, Uncategorized|0 Comments

Recently, many companies have decided that moving to the cloud is a smart solution. The reason? If you ask those making the decision, they’ll say that cloud storage, computing, and unified communications as a service (UCaaS) not only make their businesses more agile and adaptable but also that the switch is saving them money. But [...]

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