Vendor-neutral call center consultants like nQuery Technology Solutions have done the homework for you and already know which vendors are the most reliable, provide the best service and are the most cost effective. We take the time to get to know your business better, which allows us to recommend which vendor is right for your [...]
It’s simple. CCaaS is easily scalable, requires no large capital investment, allows for easy testing of new applications, provides peace of mind when disaster strikes, and provides functional data and analytics.
Here is the bottom line; we provide valuable resources to our clients at no cost to them and in most cases even save them money on services they are using and need to run their businesses. To get a better idea of what we do for our current clients, we encourage you visit our Testimonial [...]
We spend hours every week on industry trainings, certifications and new product launches. This assures our clients that we are always on the cutting edge of the latest technology that can help our clients become more effective to grow their businesses. We do this as part of our commitment to our clients that they will [...]
We have over 400 clients in Florida and more than 25 years of experience. We can negotiate more favorable pricing and terms for our clients due to our leverage and relationships with the internet service providers. The key value we add is that we do this on your behalf and never send you a bill [...]
Everything is perfect until the day you have an issue, you are simply too busy to deal with issues that come up and many times don’t even know who to call. This is when our relationship truly matters by being your trusted and single point of contact for all your telecommunications services.
With over 100 provider agreements, we have a solution for every possible business need you have. You are busy running your business so we can handle vendor selection, contract negotiations and any ongoing support you may need.
Although we do not provide any IT services such as managing computers, internal network management, firewall management, security surveillance, cabling, etc., our clients often need help finding IT partners. Our telecom experts work with a large network of trusted IT providers. This is a free benefit that we offer our clients as an added value [...]
No more calling carriers directly. We handle it all for you, from initial order through implementation and beyond. As long as you are a client of ours, as your Telecom Managed Services Provider we will take care of all your trouble tickets, contract negotiations, renewal notifications, office moves and growth planning.