Most business do not realize how important it is to never miss a phone call. This is most impactful when customers run marketing campaigns and calls do not get to the intended agent. Suppose for a moment that by moving your contact center to the cloud it could drastically super-charge the quality of the customer [...]
With so many of your business applications in the Cloud, it is critical that your emails, files and applications are accessible at all times. We will work to find the most reliable internet services to provide an always-on environment at the least possible monthly cost.
We stay on top of current telecom trends so you don’t have to. Together, we will sit and review your specific office needs and we will come back a few days later with multiple options to choose from.
In most cases when you work with us we have pre-negotiated all-inclusive technology packages for our clients at no additional charge. We can do this because of the leverage we bring to our providers with our heavy volume.
No more outdated features or having expensive upgrade costs to keep up with the newest technology features. Because you will be connected to the Cloud phone platform, all upgrades and most new features will automatically be available to all users at no additional cost.
As simple as a phone call or on-line request you can add users with an overnight shipment of the pre-configured phone read to plug and play.
Reduced and predictable monthly cost is one of the main reasons an increasing number of firms have switched to Cloud based telephone solutions.
As trusted and valuable partners to our providers, we make sure all of our client’s staff are properly trained on all phone features not only during initial installation but as new features are released. This is also part of our complimentary and ongoing client support we demand from our providers before we agree to represent [...]
As telecom consultants, the nQuery Telecom Solutions on-boarding and support team is able to provide “white glove” service without the added costs from the large corporate providers. Our team handles the entire installation and training process for our clients from start to finish at no extra cost. You will also enjoy our continued support and [...]