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The Digital Journey :: Insurance and Medical Industries

By |2019-07-30T10:19:24+00:00August 1st, 2019|Business, Technology|

Digital Journey - The Necessary Path For Any Business :: Part 1 To date, there is a strong push for enterprise CIOs to go digital. To fully evolve, there are three transformational shifts individual organizations and entire industries go through. To better understand the process, one must be aware of the urgency involved with the [...]

The Top 4 Trends Transforming High Tech Businesses

By |2019-08-06T09:33:10+00:00July 1st, 2019|Business, Technology|

Today's high tech industry is less concerned with the end product and more concerned about the solution powering the technology. You'll see it in all the popular digital trends of today. For example, it's not the chatbot itself that is transforming the way people interact with businesses online. It's actually the artificial intelligence and [...]

The Internet of Things: How It Could Change Your Business & Life

By |2019-05-24T18:38:38+00:00June 1st, 2019|Business, Technology|

The Internet of Things: How It Could Change Your Business & Life The Internet of Things is a phrase of interest with no small impact on the future success of your business. We currently possess the ability to connect any device to another, whether it be a simple Bluetooth integration or a more complicated communication [...]

SD-WAN: The Truth In What Makes It Different

By |2019-05-24T18:37:32+00:00May 16th, 2019|Business, Internet, Technology, Telecommunications|

The Difference in SD-WAN Solutions Software-defined wide area networking is a necessary service for the modern business. SD-WAN solutions provide enhanced connectivity without the hardware and service costs associated with a traditional wide area network. In a market flooded with options and confused by the presence of both hardware resellers and legitimate service providers, it [...]

Four Reasons Why You Need SD-WAN

By |2019-05-24T18:36:41+00:00March 18th, 2019|Business, Internet, Technology, Telecommunications|

Four Reasons Why You Need SD-WAN A private wide area network is essential to any data driven business. A safe, secure connection between employee devices ensures smooth workflow and top level customer interaction. As more and more elements of the office environment become virtually connected, virtualizing the WAN seems like the next logical step. Software [...]

The Business Desk Phone is DEAD…

By |2019-05-24T18:35:57+00:00February 27th, 2019|Business, Telecommunications|

... or Is It? In a world where everyone has a phone in their pocket, the desk phone can seem like an obsolete artifact from another era. Yet as technology progresses, the desk line has actually proved itself to be a staple of any functioning office. With a combination of upgraded features and traditional reliability, [...]

The Biggest Issues Call Centers Struggle With & How To Fix Them

By |2019-05-24T18:34:57+00:00February 1st, 2019|Business, Call Center Solutions|

Your call center doesn't have to struggle. Here's how to fix the common issues. Call center work isn't easy. Few people contact a business just to give a compliment; customers usually have a concern or complaint that they need addressed as quickly as possible. In such a fast-paced, high-intensity occupation, it can be difficult to [...]

nQuery Enhanced. Telecommunications Simplified.

By |2019-05-24T18:34:09+00:00January 11th, 2019|Business, Internet, Technology, Telecom|

Telecommunications Solutions: Keeping Your Business Online - All the Time, The Wish: Many business owners who are in the process of developing, expanding, or just starting out, mistakenly conclude that as long as everyone at the office has a desk-phone, they will be able to manage the incoming of client calls without ever missing an [...]

Multi-Protocol Label Switching: Is MPLS Dead?

By |2018-09-11T10:58:10+00:00September 11th, 2018|Internet, Technology, Telecom|

Is MPLS dead? I get this question more often than you would think. My short answer: no. However, the question is complicated. A short answer doesn’t quite do it justice. Multi-protocol label switching (MPLS) has a large share of the market (about $40 billion annually), but that share is quickly evaporating. There are two primary [...]

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