Unified Communications Services
GROW YOUR BUSINESS WITH UNIFIED COMMUNICATIONS
So what exactly is Unified Communications?
Unified Communications as a Service (UCaaS) is becoming the mainstream choice for most organizations. Does using Internet facing circuits instead of private circuits sound intimidating? It doesn’t have to. nQuery Communications partners with the world’s leading UCaaS providers, and can address concerns about security, redundancy, quality of experience, and more.
Today every organization, regardless of size or industry, has sophisticated communications tools at its core. These tools can often be expensive and complicated, requiring an upfront investment of capital and regular support staff. What if there was a way of achieving this same level of integration and collaboration that was simpler, more flexible and more cost effective?
Unified-Communications-as-a-Service (UCaaS) can help make this a reality. UCaaS promises seamless integrations with business processes at a lower price-point than traditional premises-based solutions.
Things to Consider With Unified Communications Services
MOBILITY
UCaaS means that your employees can get the same unified communication experience regardless of whether they’re in the office, working remotely, or logging in from a mobile device. Everyone gets the same interface, which boosts productivity
SCALABILITY
UCaaS services are scalable to match the ebb and flow of the business. This provides the client the assurance their communication requirements are nimble. Add additional users in minutes instead of days or weeks
SURVIVABILITY
UCaaS provides business continuity because telecom traffic can be re-routed very quickly during a power outage, network outage or server failure. One missed call can equate to lost revenue, but UCaaS can reduce, and possibly eliminate missed calls completely
REDUCED EXPENSES
Because they run in the cloud, UCaaS solutions come with minimal capital expenditure. There’s no need to lease new phones or integrate new hardware. It’s even possible to reduce operating costs because you don’t have to invest in on-site infrastructure, pay increased energy bills or configure onsite phone system hardware
SIMPLE ADMINISTRATION
UCaaS portals allow on-demand movement dictated by the client. Admin credentials authorize the ability to add, modify, and delete users. It also allows the upgrading or downgrading of subscription needs. Since this is real-time, the client does not have to call the provider for assistance
INTER-OPERABILITY
UCaaS systems are all built on a software stack that can be integrated through APIs into your existing custom or packaged applications to improve end-user efficiency and your customer experience
Speak with a business phone system expert today! (305) 910-2324
Unified Communications Services vs. Premise Based
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Don’t take it from us. Our clients can tell you!
Emilio and his team are awesome! I have been working with them for quite some time and nQuery has never let us down. They are the perfect partner to help us source and manage our telecom needs. I’ve worked with a lot of companies in the past, but none of them provided the service that Emilio does. He’s quick, thorough and offer solutions. That’s what I need in a partner. #bestofthebest
I have worked with the nQuery team for over 7 years now. They have been a valued asset and trusted advisor for me in the telephony space. Through the years they have expanded their service portfolio to meet my needs. nQuery will always be at the table when I am making my technology decision.
Emilio and Rafael got us set up with our business internet and VoIP phone system and were great to work with. They responded quickly and made sure to get us up and running as smoothly as possible. Rafael routinely follows up to ensure we have no issues and remain satisfied with the services we use.
Emilio and the nQuery team are not only really good at what they do, but they are a truly caring and ethical company. They can find the best service provider solutions without charging you for this valuable consulting. If you think that you might be spending too much money on phone and internet service, or if you’re just tired of being on hold and shuffled around by Comcast and AT&T, you seriously need to give nQuery a call.
Emilio and his team at nQuery were instrumental in helping us make the right move to a better internet service provider. They did all the legwork and presented the pros and cons of each option while serving as liaison to ensure the migration was seamless. We highly recommend Emilio and the team at nQuery for their professionalism and knowledge.
nQuery Solutions assisted with the evaluation process of the bank’s telecommunication requirements. Emilio and his team demonstrated their in-depth expert knowledge of the telecommunication industry and were able to provide an array of viable alternatives. After the evaluation process concluded, nQuery’s post sales support was exemplary as they were engaged throughout the implementation phase. I regard Emilio and nQuery Solutions as a trusted advisor.
